政大職涯平台 NCCU Career Platform基本資料
- 任職機構名稱：
- 美商泰優股份有限公司台灣分公司
- 工作性質：
- 正職
- 工作地點：
- 台北市松山區
- 需求人數：
- 20
- 刊登日期：
- 2018-05-23
- 刊登單位：
- 美商泰優股份有限公司台灣分公司
工作內容
At TaskUs, we all work hard but we don’t forget to have fun. This particular User Service Analyst (使用者服務分析師) position requires highly skilled and versatile leaders. It demands players who want to provide stellar customer support. It calls for talented individuals who have mastery of Chinese Mandarin and English, who are independent thinkers, and who are passionate about customer service!
Duties and Responsibilities:
．Provide accurate and timely responses for inquiries coming through email and live chat support channels
．Provide support through known basic troubleshooting techniques and resolve customer complaints.
Qualifications ：
．Must be willing to work on cyclical schedule
．Experience in Customer Service, Sales, Billing, Collections and Technical Support preferred but not required.
．Has strong both English ＆ Chinese Mandarin verbal and written communication and comprehension skills.
．Computer literate and proficient in the use of Windows OS, Apple OS X, ．Microsoft Office and Google applications.
．Good problem solving and critical thinking skills with focus on issue resolution and customer satisfaction.
．Resourceful, able to multitask and has high attention to details.
．Self-motivated and able to work independently as well as contribute to cross-functional and global teams.
．Flexible and has the ability to quickly adjust to frequent process and information changes.
．Can work under pressure.
職位內容：
．提供正確即時的科技文字服務至客戶平台
．提供資訊、解決客戶問題
職位需求：
．需輪班
．中文＆英文聽說讀寫流利者
．熟悉Windows OS、Apple OS X、Microsoft Office和Google相關應用功能
．具解決問題和邏輯思考能力，並能提出有效方案滿足客戶需求
．能隨機應變、多工處理同時注重細節
．個性主動積極、樂與不同國內外成員合作、同時能獨當一面者
．靈活知變通、適應力和學習力強
．抗壓性強
Duties and Responsibilities:
．Provide accurate and timely responses for inquiries coming through email and live chat support channels
．Provide support through known basic troubleshooting techniques and resolve customer complaints.
Qualifications ：
．Must be willing to work on cyclical schedule
．Experience in Customer Service, Sales, Billing, Collections and Technical Support preferred but not required.
．Has strong both English ＆ Chinese Mandarin verbal and written communication and comprehension skills.
．Computer literate and proficient in the use of Windows OS, Apple OS X, ．Microsoft Office and Google applications.
．Good problem solving and critical thinking skills with focus on issue resolution and customer satisfaction.
．Resourceful, able to multitask and has high attention to details.
．Self-motivated and able to work independently as well as contribute to cross-functional and global teams.
．Flexible and has the ability to quickly adjust to frequent process and information changes.
．Can work under pressure.
職位內容：
．提供正確即時的科技文字服務至客戶平台
．提供資訊、解決客戶問題
職位需求：
．需輪班
．中文＆英文聽說讀寫流利者
．熟悉Windows OS、Apple OS X、Microsoft Office和Google相關應用功能
．具解決問題和邏輯思考能力，並能提出有效方案滿足客戶需求
．能隨機應變、多工處理同時注重細節
．個性主動積極、樂與不同國內外成員合作、同時能獨當一面者
．靈活知變通、適應力和學習力強
．抗壓性強
公司福利
At TaskUs, we all work hard but we don’t forget to have fun. This particular User Service Analyst (使用者服務分析師) position requires highly skilled and versatile leaders. It demands players who want to provide stellar customer support. It calls for talented individuals who have mastery of Chinese Mandarin and English, who are independent thinkers, and who are passionate about customer service!
Duties and Responsibilities:
．Provide accurate and timely responses for inquiries coming through email and live chat support channels
．Provide support through known basic troubleshooting techniques and resolve customer complaints.
Qualifications ：
．Must be willing to work on cyclical schedule
．Experience in Customer Service, Sales, Billing, Collections and Technical Support preferred but not required.
．Has strong both English ＆ Chinese Mandarin verbal and written communication and comprehension skills.
．Computer literate and proficient in the use of Windows OS, Apple OS X, ．Microsoft Office and Google applications.
．Good problem solving and critical thinking skills with focus on issue resolution and customer satisfaction.
．Resourceful, able to multitask and has high attention to details.
．Self-motivated and able to work independently as well as contribute to cross-functional and global teams.
．Flexible and has the ability to quickly adjust to frequent process and information changes.
．Can work under pressure.
職位內容：
．提供正確即時的科技文字服務至客戶平台
．提供資訊、解決客戶問題
職位需求：
．需輪班
．中文＆英文聽說讀寫流利者
．熟悉Windows OS、Apple OS X、Microsoft Office和Google相關應用功能
．具解決問題和邏輯思考能力，並能提出有效方案滿足客戶需求
．能隨機應變、多工處理同時注重細節
．個性主動積極、樂與不同國內外成員合作、同時能獨當一面者
．靈活知變通、適應力和學習力強
．抗壓性強
Duties and Responsibilities:
．Provide accurate and timely responses for inquiries coming through email and live chat support channels
．Provide support through known basic troubleshooting techniques and resolve customer complaints.
Qualifications ：
．Must be willing to work on cyclical schedule
．Experience in Customer Service, Sales, Billing, Collections and Technical Support preferred but not required.
．Has strong both English ＆ Chinese Mandarin verbal and written communication and comprehension skills.
．Computer literate and proficient in the use of Windows OS, Apple OS X, ．Microsoft Office and Google applications.
．Good problem solving and critical thinking skills with focus on issue resolution and customer satisfaction.
．Resourceful, able to multitask and has high attention to details.
．Self-motivated and able to work independently as well as contribute to cross-functional and global teams.
．Flexible and has the ability to quickly adjust to frequent process and information changes.
．Can work under pressure.
職位內容：
．提供正確即時的科技文字服務至客戶平台
．提供資訊、解決客戶問題
職位需求：
．需輪班
．中文＆英文聽說讀寫流利者
．熟悉Windows OS、Apple OS X、Microsoft Office和Google相關應用功能
．具解決問題和邏輯思考能力，並能提出有效方案滿足客戶需求
．能隨機應變、多工處理同時注重細節
．個性主動積極、樂與不同國內外成員合作、同時能獨當一面者
．靈活知變通、適應力和學習力強
．抗壓性強
聯絡方式
聯絡人：Angel Yu/ Chuck Chen
電子郵件：angel.yu@taskus.com
Email更多資訊
公司介紹連結：
CNN report https://www.youtube.com/watch?v=aSkujlwlIuA
About TaskUs https://www.youtube.com/watch?v=W1V6Id1VrqU
CNN report https://www.youtube.com/watch?v=aSkujlwlIuA
About TaskUs https://www.youtube.com/watch?v=W1V6Id1VrqU