Global Technical Service Engineer

華碩電腦股份有限公司
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基本資料

企業名稱:
華碩電腦股份有限公司
工作性質:
正職
工作地點:
台北市北投區
薪資待遇:
28,000-60,000 Salary is evaluated based on academic background and years of related work experience
需求人數:
2
刊登日期:
2019-01-31
刊登單位:
華碩電腦股份有限公司

工作內容

Global Technical Service Engineer is responsible for global technical service and support. It provides technical support for customers and repair centers with professional knowledge. The job function includes product technical support and technical implementation related to all customer service.

Key responsibilities:
1. Manage and define test program processes and procedures to all regions repair center technicians
2. Set up test program criteria and documentation of the specifications; coordinate with hardware and software RD engineers to develop diagnostic test programs for repair center usage
3. Assist each country’s repair center technicians and coordinate with local teams for technical support; on-site support training or debugging is necessary for skill improvement
4. Set up the KPI dashboard to monitor the repair quality of all regions repair centers
5. Automate the repair system operation, make it more intelligent; reduce unnecessary repair steps and increase efficiency of the system processes to increase revenue

條件要求

1. Bachelor degree or above, major in EE or System architecture relative background
2. Understanding of x86 architecture in PC products
3. Positive thinking, proactive and strong in execution
4. Good at teamwork and communication
5. Proficiency in English and Chinese

公司福利

1.勞保、健保、團保 
2.華碩員購網 
3.三節獎金、績效獎金、專利獎金、模範員工獎金 
4.文康券、員工暨子女獎助學金、生日禮券、婚喪喜慶禮金補助、餐飲補助 
5.不定期文康活動、華碩家庭日 
6.年度員工健康檢查、哺乳室、員工醫務室、醫生駐診 
7.五星級休閒中心( 綜合球場、健身房、游泳池、SPA 、三溫暖烤箱、瑜珈韻律教室等各項休閒措施)、美食街飲食

更多資訊

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